General frequently asked questions

Anyone who meets the minimum age requirement (usually 18 years or above), has a valid driving license, and owns or has access to a vehicle can register as a Partner.

Based on the service category, the following vehicles can be registered: Bike (2-wheeler) Auto-rickshaw Car (Hatchback, Sedan, SUV) The vehicle must be in good condition and legally registered.

Generally, the following documents are required: Valid Driving License Vehicle Registration Certificate (RC) Vehicle Insurance Pollution Under Control (PUC) Certificate Aadhaar Card / Government-issued ID Passport-size photograph Bank account details

Download the Partner App Sign up using your mobile number Upload the required documents Complete your profile details Wait for document verification Start accepting rides after approval

Document verification usually takes 24 to 72 hours, depending on accuracy and local regulations.

No. Partner registration is completely free. Do not pay anyone asking for money to approve your account.

Yes, in many cases rented or borrowed vehicles are allowed, provided valid documents and necessary authorization are submitted.

Partner earnings depend on: Distance traveled Ride duration Peak-hour incentives Bonuses and promotional offers Earnings are transferred directly to the registered bank account.

Payment options may include: Daily payouts Weekly payouts Instant payout options (As per the app’s policy)

Yes. Partners have complete flexibility to go online or offline anytime.

You will receive a notification showing the reason for rejection. You can re-upload the corrected or updated documents through the app.

Yes. Partners are free to work with multiple platforms, including apps like Rapido, subject to their individual terms and conditions.

Yes. Basic onboarding guidance and safety instructions are provided through the app.

You can contact support via: In-app Help section Customer support helpline Email support

A Partner account may be suspended due to: Submission of fake documents Repeated ride cancellations Poor or inappropriate behavior Violation of platform policies